The first batch of Reverbs are on their way
We have compiled some useful links and resources to help get you on your way and provide you with some "light" reading.
- Here is a FAQ put together by HP : Reverb G2 FAQ
- Link to register your product and also contact HP support
- HP Reverb G2 Warranty support phone number: 0207 660 0403
- Contact SystemActive reverb@systemactive.com
Here are some links to useful Microsoft support pages for the HP Reverb G2
A short and simple video showing the basic assembly and set up of the HP Reverb G2
Customer Solutions
We will post problems experienced and solutions found here.
Problems with x570 motherboards and AM4 Socket
If your x570 motherboard supports GEN PCIe 4.0 try changing to 3.0 in BIOS. If this doesn't work we have been told buying this PCIe Card has helped others 90% of the time https://www.amazon.co.uk/gp/product/B088BJYHLQ
The HP Logo isn’t lighting up on the headset or its just not being recognised by the PC
Download and run - WMR compatibility checker. From the WMR Store. It seems to download an extra driver and PING it suddenly works.
Contacts and connectors
On removing the lead from headset in readiness to return the device, I checked the contacts of the connector and saw what appeared to be a slight discolouration at one end. Under a magnifier light I was able to lift a small piece of plastic film from inside. The film remained attached to the connector, trapped between the inner connector body and the outer metal sheath. At this stage I took the attached photo, which shows that the plastic film has caused the outer sheath to bow out.
Other useful links Customers have sent in
If you find any useful reverb G2 support pages out there please email us and we will add below to help others.
Where to find your serial number on your Reverb Box or Headset
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SystemActive is a leading UK reseller for HP Workstation’s and VR . Call 01435 860 180 to find out more, or get in touch below:
ReverbG2ContactForm
Contact Form on the original online Reverb G2 WebPage
